Above and beyond. Every step of the way.
Customer
STALCO Engineering
Owner
Saju Smitha
Machine
12kW Han's Fiber Laser
Sector
Engineering
"
The customer service was outstanding and the machine was exactly what we were looking for. Intermach keep on checking in with us and providing continuous support.
Owner · STALCO Holdings
1
x
Machine. Perfectly Specified.
Operational
from day one
Support
is ongoing
The right machine. The right team.
STALCO Engineering came to Intermach knowing what they needed: a Han's Laser that was exactly right for their operation — not close, not almost. Exactly right.
Intermach's role was to make that happen — not just in the sale, but through installation, commissioning, and the ongoing relationship that followed.
Three things that set the standard.
Outstanding Customer Service
From first enquiry to final sign-off, STALCO's experience with the Intermach team was consistent: responsive, professional, and genuinely focused on getting it right.
Perfect Timing on Installation
Intermach's engineers coordinated the install to fit STALCO's schedule — not the other way around. The machine was in and running when it needed to be.
Continuous Post-Install Support
The relationship didn't end at handover. Intermach continued checking in, ensuring the machine was performing and that STALCO had everything they needed to run it at full potential.
A partnership that keeps delivering.
STALCO got exactly what they were looking for — the right machine, installed on time, by a team that went above and beyond. And when the job was done, Intermach stayed in the picture.
That ongoing commitment is what separates a supplier from a partner. For STALCO, Intermach is the latter.
More customer stories
Proservices
“The 6kW Han’s Laser has greatly exceeded our expectations and is an incredible addition to our business.”
Quality Metal Solutions
“The biggest headache was maintenance and breakdowns. Since we brought in the Han’s, we can’t compete with the speed this machine’s delivering.”